About Fast Snail®

Fast Snail® cards and designs are based on the original artwork of Liz Hutcheson. A lifelong artist, Liz works in a variety of media, including pen and ink, watercolor, and pastel, to create distinctive designs that are witty, sophisticated, and whimsical all at once. She is inspired by (in no particular order) good art and literature, travel, French, Mother Nature, as well as things that are ridiculous, unique, funny, and truly beautiful in their way.

As for her friend the Fast Snail, Liz has drawn the Snail for so long that she can't recall when he arrived on the scene. He popped out of her pen with a flourish one day and has been around ever since. A truer and more constant companion there never was.

The cards and prints are printed with archival inks on carefully selected papers, most of which are either from sustainable forests or are recycled stock. Individual cards and prints are packaged in recyclable polypropylene plastic sleeves. Sets of six, eight, or ten cards are packaged in kraft boxes with clear lid and raffia bow, clear recyclable plastic boxes or rigid two-piece kraft boxes depending on the design. Individual prints all include mats.


Contact

Please be in touch if you have any questions about your order or Fast Snail®:

Fast Snail LLC
4105 South 36th Street
Arlington, VA 22206
Instagram: fastsnailllc
Twitter: FastSnailLLC
Facebook: Fast Snail
tel & fax: (703) 998-6054 M-F 9 a.m-5 p.m. EST

email:
info@fastsnail.com

Shipping

All orders are shipped via USPS within 4 business days of order date. Orders for prints and other custom orders may take up to two weeks. If there is ever a delay or an item is not in stock, we will notify you and let you know when the item will be shipped.

Orders shipped by First Class International Mail usually take between 5-15 business days from the shipping date to arrive.

Shipping rates:

order price shipping & handling
(U.S. & Canada)
shipping & handling
(outside U.S. & Canada)
Up to 20.00 5.00 10.00
20.01 to 50.00 8.00 13.00
50.01 to 75.00 10.00 15.00
75.01 to 100.00 12.00 17.00
101.01 to 150.00 15.00 20.00
150.01 to 250.00 20.00 25.00
250.01 to 400.00 25.00 30.00
Please call or e-mail for international shipping costs and those above $400.00.

Payment Methods

We accept Visa, MasterCard, American Express, Discover and PayPal.

Sales Tax

Shipments to addresses within the state of Virginia are charged applicable sales tax of 6%.

Personalized Products

Fast Snail is thrilled when customers choose to personalize one of our designs. See personalized stationery for products in this category. Fast Snail provides the customer with an e-mail proof of their order for approval before printing. Please allow two weeks for delivery of personalized items. If there is a delay in the process Fast Snail will notify you.

Returns

If you are not pleased with your order and would like to return the products in their original condition, please contact us at within 10 days for store credit or a credit card refund minus a 20% restocking charge. All opened or used items cannot be returned. Shipping fees are non-refundable and customer is responsible for cost of return shipping to Fast Snail unless the return is the result of our error.

Personalized items can not be returned unless there was a mistake made by Fast Snail after the customer approved the proof before printing. Please contact us for more information about returns at info@fastsnail.com.

Damaged or Defective Merchandise

Fast Snail will replace any merchandise that arrives damaged or defective.

Wholesale

For wholesale inquiries, please email info@fastsnail.com with your shop name and mailing address.

Press Inquiries

For press inquiries, please email info@fastsnail.com.

Copyright

All designs, photographs, and images on this website are the property of Fast Snail®/Liz Hutcheson. This site in its entirety is protected by federal and international copyright and applicable trade laws.